Basildon University Hospital
Main A&E and acute services for the Thurrock area.
Thurrock · Essex
Local services, close to home.
A friendly directory of trusted health, safety and wellbeing services across Thurrock. Bookmark this page — and reach out to us if you need help finding the right door.
In an emergency
If you or someone else is in immediate danger, always call 999 first. The lines below are open right now.
Emergency (Police, Fire, Ambulance)
999
NHS non-emergency
111
Essex Police non-emergency
101
Samaritans (24/7)
116 123
Urgent & acute care
Hospitals
NHS hospitals serving Thurrock for A&E, planned care, maternity and outpatient appointments.
Orsett Hospital
Outpatient clinics, minor procedures and diagnostics.
Rowley Road, Orsett, RM16 3EU
Queen's Hospital, Romford
Nearest major trauma centre — serves west Thurrock residents.
Rom Valley Way, Romford, RM7 0AG
Medicines & advice
Pharmacies
Local pharmacies for prescriptions, NHS Pharmacy First consultations and over-the-counter help.
Boots Pharmacy — Lakeside
Late-opening pharmacy inside intu Lakeside shopping centre.
Lakeside Shopping Centre, West Thurrock, RM20 2ZP
Asda Pharmacy — Tilbury
In-store pharmacy with extended evening hours.
Calcutta Road, Tilbury, RM18 7QH
Well Pharmacy — Grays
Community pharmacy offering NHS services and free advice.
20 Orsett Road, Grays, RM17 5DD
Eye care
Opticians
NHS and private eye-care providers offering tests, glasses and contact lens fittings.
Specsavers — Lakeside
Sight tests, OCT scans and a wide frame range.
12 Lakeside Shopping Centre, RM20 2ZN
Vision Express — Grays
Free NHS sight tests for under-19s in full-time education.
44 King Edward Place, Grays, RM17 6AY
Wagstaff Opticians
Family-run independent optician in Stanford-le-Hope.
12 King Street, Stanford-le-Hope, SS17 0HJ
Recovery support
Substance misuse
Free, confidential support for young people and adults dealing with drugs or alcohol.
Inclusion Thurrock
Free NHS drug and alcohol service offering 1:1 support, group work and family help.
Open Door (Young People)
Specialist substance misuse support for under-25s in Essex.
FRANK
24/7 confidential drugs helpline and live chat for anyone affected.
Confidential care
Sexual health
Free, judgement-free contraception, STI testing and treatment across Thurrock.
Thurrock Sexual Health Service
Walk-in and booked appointments for testing, contraception and emergency support.
Thurrock Community Hospital, Long Lane, Grays, RM16 2PX
Mon–Fri, evening clinics available
Brook (Under-25s)
Free, confidential advice and testing for young people under 25.
SH:24
Free postal STI testing kits delivered discreetly across Essex.
Order online 24/7
Family wellbeing
Children & family services
Early help, family hubs and parenting support for households across Thurrock.
Thurrock Family Hubs
A network of friendly hubs offering parenting groups, baby clinics and early help.
Thurrock Children's Social Care
First point of contact if you are worried about a child's safety.
Out-of-hours: 01375 372468
Home-Start Thurrock
Volunteer-led home visits for families with young children.
After a crime
Victim support
Free, confidential help for anyone affected by crime — whether or not it has been reported.
Victim Support Essex
Emotional and practical support tailored to your situation.
Essex Compass
Single point of access for domestic abuse, sexual violence and stalking support in Essex.
Mon–Fri 8am–8pm, Sat 8am–1pm
Citizens Advice Thurrock
Free advice on rights, benefits and reporting after a crime.
Civic Offices, New Road, Grays, RM17 6SL
Safe & confidential
Domestic violence support
Specialist services for anyone experiencing abuse — including refuge, safety planning and legal help.
Changing Pathways
Thurrock's local refuge and outreach service for women, children and men experiencing abuse.
National Domestic Abuse Helpline
Free 24-hour helpline run by Refuge for anyone affected.
24/7
Men's Advice Line
Confidential support specifically for male victims of domestic abuse.
Mon–Fri 10am–8pm
Somewhere safe
Housing support
Help if you are homeless, at risk of losing your home or struggling with rent or repairs.
Thurrock Council Housing Options
First port of call for homelessness applications and prevention support.
Shelter Essex
Free expert advice on housing, eviction and benefits.
Centrepoint (under-25s)
National helpline for young people facing homelessness.
Mon–Fri 9am–5pm
Can’t find what you need?
Our team knows Thurrock inside out. Tell us what you’re looking for and we’ll help you make the right call.
Talk to us